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Account Administrator - 6 months temp to perm

Job Highlights

About the Opportunity

  • Work with internal and external customers to control the administrative requirements for projects
  • Liaise with Sales and Engineering to prioritize and manage high volume customer orders
  • Open new contracts and input contracts and material lists into the ERP system
  • Receive and process incoming customer orders with a focus on quality and accuracy
  • Maintain a high degree of accuracy and completeness on estimated time to ship dates
  • Contact customers with delivery dates and coordinate the return of material
  • Follow-up with customers and answer inquiries on the status of orders
  • Generate customer billing by producing appropriate control prints and timely invoices
  • Reconcile various accounts and closing weekly invoices
  • Update customer billing and account information
  • Prepare reports for internal and external customers
  • Provide prompt, accurate and superior customer service
  • Proactively communicate with internal and external customers via phone and email
  • Engage the customer directly to resolve issues, clarify order requirements and ensure delivery of product
  • Manage customer expectations by keeping them informed
  • Act as a first point of contact to effectively manage conflicts and resolve escalated issues
  • Other duties as assigned

About You

  • 3 years of account administration experience
  • Previous experience order management, logistical coordination, customer service and invoicing
  • Advanced Microsoft Excel and Word skills
  • Excellent organization and problem-solving skills
  • Strong verbal and written communication skills
  • The ability to work well in a fast-paced environment

Pay Rate

$19 - $20/hour

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #24805.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Job Application for
Account Administrator - 6 months temp to perm

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