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Law Clerk Manager (Closed)

About the Opportunity

• Support the Assistant Vice President of Client Services
• Monitor employee productivity in order to ensure service level are being met, providing back up support as required
• Identify and implement opportunities to increase efficiency, and create strategies to boost productivity 
• Address problems with work quality, issues between employees and other concerns in an effective, timely manner
• Provide constructive feedback, coaching and mentoring while motivating the team
• Conduct file audits and performance reviews
• Ensure employees adhere to company policies and procedures
• Responsible for staff scheduling, including but not limited to work assignments, employee training, employee vacations, overtime assignment, back-up for absent employees, and shift rotations
• Reviewing and interpreting title opinions, off title searches and/or supporting documentation, while applying underwriting principles and guidelines in order to underwrite and process requests for residential Title Insurance
• Provide information to clients with regards to title insurance, coverage and underwriting guidelines 
• Maintain new and existing client relations, while providing exceptional customer service, including interacting with clients, answering client inquiries, and effectively handling client concerns
• Administer standard and ad hoc reporting
• Other duties as required or assigned

About You

• Law Clerk designation from a community college
• Minimum 5-10 years of residential and commercial real estate experience in a law firm and/or title insurance environment 
• Minimum 3 years experience in a managerial role
• Thorough knowledge and understanding of residential real estate practices, from start to finish, while understanding title issues and their resolution
• Solid understanding and interpretation of current legal terminology
• Highly professional with a customer service focus
• Excellent coaching and mentoring skills with the ability to train and develop new and existing staff
• Excellent relationship building skills
• Strong written and oral communication skills
• Strong analytical and problem solving skills with ability to make decisions quickly and confidently
• Ability to pay attention to detail while managing multiple tasks in a fast paced environment
• Strong organizational and time management skills
• Strong computer skills including thorough knowledge of Microsoft Office, Teraview, and 3rd party Conveyancing platforms
• Willing to work overtime when required 
• French is an asset

Salary

$60,000 - $85,000/year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #28010.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.