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Desktop & IT Administrator (Closed)

About the Company   

Our client is Leading player in asset management / resource lending looking to hire a Desktop & IT Administrator. 

About the Opportunity 

Reporting to the Director, IT 

• The purpose of this role is to help maintain, repair and upgrade various network and end-user computer systems and will work directly with Sprott IT staff to provide technical and desktop support to local and remote users across the company’s enterprise infrastructure 

• Desktop and IT support will focus on all Sprott offices 

• This role will also be responsible for end-user experience while using and interacting with our various systems. 70 users, 5-20 tickets a day 

• Looking for entrepreneurial spirit, who has a helpful mentality, takes ownership of the role and overall a good team player 

Responsibilities include: (Not Limited to) 

• Maintaining, patching, and life cycle management of all laptops and desktops 

• Building and deploying new machines 

• Maintaining quick response times to various issues reported by end-users and vendors 

• Creating and maintaining disk images for deployment of desktops and laptops 

• Assisting IT with troubleshooting network level and back-end systems when needed 

• Upgrades, patches and installation of new applications and equipment when required 

• Assisting with general networking, patching, backups, data center integration, Active Directory, Exchange, File and Print servers, SQL servers 

• Experience/familiarity with cyber security best practices, firewalls, LAN switch stack maintenance and configuration, VPN security and setup 

About You 

• Experience 4-5 years as Level 1, 2 and 2.5 IT support, preferably coming in from smaller orgs, smaller teams 

• Experienced in maintaining, patching, and life cycle management of all laptops and desktops 

• Experienced in building and deploying new machines, troubleshooting end user issues as they arise 

• Experience creating disk images for deployment of desktops and laptops 

• Experienced in upgrades, patches and installation of new applications and equipment 

• Knowledge/Familiarity with general networking, patching, backups, data center integration, Active Directory, Exchange, File and Print servers, SQL servers 

• Knowledge/Familiarity cyber security best practices, firewalls, LAN switch stack maintenance and configuration, VPN security and setup 

Bonus Items 

• Previous Information Technology support experience in the financial services industry 

• University education, preferably with an IT focused degree 

• Experience working with vendors 

• Basic IT project planning 

• Experienced in maintaining inventory of desktops, laptops, phones, consumables, and other peripherals 

Salary Range 

$70,000 - 90,000/year (Based on experience and fit) 

How to Apply 

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.  

When referencing this job, quote # 372122 

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.