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Collections Specialist, Contract (Closed)

About the Opportunity

• Locate and contact debtors for payment-related inquiries & outstanding balances
• Handle customer questions & complaints
• Update account status & improve documentation
• Create trusted relationships with debtors when possible, to avoid future issues
• Alert superiors of debtors unwilling or unable to pay when necessary
• Work with other teams such as Accounting & Sales to capture information necessary for collections and update customer records

About You

• Proven experience as collector – Call Center/Collection agency experience preferred
• Ability to work cross-functionally
• Experience in working with targets and tight deadlines
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• High school diploma
• Primary knowledge of relevant legal requirements a plus

Hourly Rate 
$22 - $24/hour 

How to Apply 
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #371429. 

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.