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About the Opportunity
- Responsible for following up on all delinquent accounts globally
- Provide customer service regarding payment and any collection disputes
- Process credit card payments and bank deposits
- Process customer credit applications, trade and bank references
- Maintain an accurate aging report
- Reconcile all major customer retail accounts
- Process credit memos and product returns
- Dispute customer chargebacks such as compliance, pricing, post-audits, performance metrics.
- Assist with month-end closing
- Set up customer accounts
- Maintain compliance with company policies, practices and procedures
- Prepare and maintain various ad-hoc reports
- Weekly and monthly reporting to the direct supervisor
- Other duties as assigned
About You
- Knowledge of Billing and Collection procedures
- Minimum of 3 years of experience in corporate collections
- Minimum of 3 years’ experience with Microsoft Dynamics 365 Finance and Operations in a global environment
- Intermediate excel skills (pivot tables and v-lookup)
- Strong analytical and reconciliation skills
- Experience in the retail space a plus
- Ability to prioritize and manage multiple projects
- Superb attention to detail and goal oriented
- Work independently and take ownership of all projects assigned with minimal supervision
- Ability to work in a fast pace environment
Pay Rate
$20 - $23/hour
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #27874.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
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