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Sr. Technical Specialist

Job Highlights
Richmond Hill
Direct Hire

About the Company  
Our client is a collection agency in the GTA and they are looking to hire a Sr. Technical Specialist.

About the Opportunity     
Reporting into the CEO and the Executive VP (Corporate Affairs), the Sr. Technical Specialist will help to ensure seamless integrated business capabilities, roadmap strategies, and IT investment/execution plans are aligned with the organization. This role will not be managing anyone but will be an important IT leader on the team. 

  • 8-10+ years' experience in managing a userbase of 1000+ call center environment, managing IT projects, infrastructure, Networking, Cyber Security, Audit, and Microsoft
  • Must be Hands-on
  • Open to hiring someone and promoting them to IT Manager and/or IT Director down the road 
  • Windows Servers 2016-2022
  • Projects ahead: might have Intune set up (SSO, MMA, etc.)
  • MSP: deals with firewalls/switches 
  • Telephony (PureCloud Genesys, etc.)

About You
  • Proven strong system administration skills (Microsoft Infrastructure)
  • Strong M365 administration skills (AD/exchange/etc.)
  • Strong Windows server (2016-2022) administration experience
  • Understanding of Networking - domain controllers, Telephony, VOIP
  • Work experience with Data Centres, BCP/Data Recovery, etc.
  • Ability to commute to Richmond Hill, ON office 5 days a week

Bonus Items:
  • Azure experience
  • Cyber Security
  • Managing Call Centre Infrastructure
  • Microsoft Certifications

Salary Range

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.
When referencing this job, quote # 395737

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

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Sr. Technical Specialist

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