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About the Opportunity
- Analyze and process customer deductions, including post audits, for tier one accounts. This includes validation with complete documentation by using Excel and trade management software to substantiate findings
- Manage outstanding open deductions to ensure deductions are cleared with cash flow in consideration and within company’s objective
- Engage customers, brokers and supervisor as required to resolve complex issues
- Communicate with brokers, clients, and customers on outstanding unauthorized deductions. This includes understanding the process for requesting and collecting repayment of invalid deductions, identifying trends, and resolving issues that cause invalid deductions
- Identify and drive process improvement for reducing administrative costs by streamlining processes and reducing deduction volume
About You
- Excellent communication skills, both written and verbal in English, with the ability to convey information in understandable terms at all levels of the organization
- Strong interpersonal skills as candidate is required to deal with people both individually and in groups to resolve conflicts
- Strong knowledge of Microsoft Excel (including vlookup and pivot table)
- Ability to work in a multi-task environment with multiple, and sometimes conflicting priorities and specific time constraints
- Ability to adapt to the business’ changing needs
- Strong organization skills
Salary
$50,000 - $60,000/year
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #29868.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
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