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Senior Application Specialist (Closed)

We are working with a great, large company in downtown Toronto. They are looking to hire a Senior Application Specialist to maintain, support and continuously update a large application platform.

The successful candidate will possess well-rounded experience supporting larger applications, both custom developed and third-party platforms.

About the Opportunity

• Protect and insure the stability of operational systems as well as maintain the integrity of the data they contain
• Provide Enterprise/multi-tier Application Support for internal application platforms
• Monitor and evaluate system performance and identify variances between expected and actual results
• Define and respond to alerts and incidents per agreed SLAs
• Improve early detection of issues through automation
• Drive improvements to the change and release management processes to ensure optimal success ratios
• Assist in the definition of processes and standards related to production functions
• Partner with Infrastructure and Application teams during system design and development to identify and recommend changes to improve system performance
• Provide timely resolution and communication of tickets in the production support queue
• Troubleshoot, isolate, resolve and report on production issues
• Determine the root cause of incidents and make recommendations for prevention in the future
• Enforce compliance requirements for all supported environments
• Collaborate with hardware and software teams to prioritize known defects and intermediate workarounds
• Experience supporting large enterprise web applications
• Experience with SSIS packages, SSRS and PowerBI reporting

About You

• Bachelor’s degree in computer information systems, computer science or similar field (additional years of experience may be considered in lieu of degree)
• 5+ years of experience in production application support or similar roles involving large and small third-party customized applications
• Able to install, configure, customize enterprise/n-tier systems - simple project coordination/management and vendor management skills required
• Experience searching application logs, IS logs, Web logs to locate where the error originated
• Experience logging into the server where the application is stored to find and fix errors
• Working knowledge and/or experience in various underlying technologies including the following or combo thereof:
  • Understanding of relational databases, web servers
  • Understanding of data transformation/integration/reporting
  • Experience with application monitoring and alerting
  • Experience with SQL scripting and simple queries
• Experience with SSIS packages and SSAS
• Experience with SSRS and PowerBI reporting

Salary

$80,000 - $90,000/year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #24575.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role