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Process Transformation Director (Closed)

About the Opportunity

• Effectively manage a large volume of complex, dynamic and concurrent process reengineering projects and responsibilities
• Identify and execute breakthroughs in process and system development by using Lean Six Sigma methodologies
• Enable a continuous improvement culture by driving the current team and culture through business project and product management, data analysis support, and Lean Six Sigma project execution
• Works collaboratively with business and technology partners to translate business problems into technical solutions through strong business acumen & management
• Leads the operational effectiveness efforts and KPI grounded business objectives
• Design & deliver material improvements that will enhance the business through people, process and technology
• Use appropriate measurement, analysis and evaluation methods to accurately identify and document improvements
• Works with Project Managers to support and drive key business initiatives using project management principles
• Responsible for preparing budgets and monitor financial performance to plan
• Develop relationships with other stakeholders and senior leaders and work with them to address topics that impact the business
• Prepare and deliver executive reporting relevant to the dynamic audiences via all communication forums
• Responsible for the creation of a Center of Excellence (COE) around Process Improvement and Optimization

About You

• 10+ years of hands-on experience driving major lean transformations with proven results using quality/process improvement
• Lean, Six Sigma, Black Belt practitioner with a solid experience in change management and performance improvement at large global enterprises
• Process Improvement certification (Business Analysis, Lean, Six Sigma, Black Belt Certification, etc.)
• Project Management Professional (PMP) certification or equivalent
• Undergraduate or Master’s Degree in Engineering (e.g., Computer, Industrial, or Mechanical)
• A critical thinker who can challenge the business on new ideas and bring an operational excellence perspective
• Strong working knowledge of technology, technical projects, databases, platforms, servers, environments, deployments, testing strategy & execution, etc.
• Understanding of data modeling tools, data models, data querying and reporting
• Experience with business process mapping, process mining, process transformation and customer journey mapping across multiple hardware and software platforms
• Knowledge of process flows (Level 1 – Level 5), business process modelling tools (e.g., Visio)
• Exceptional qualitative/quantitative analysis skills
• Effective relationship building skills
• A confident presenter with exceptional verbal and written communication skills Ability to work independently with minimal direction or supervision
• Experience in an Insurance/Reinsurance or Financial industry environment considered an asset

Salary

$120,000 - $150,000/year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #29222.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.