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Manager, Solutions Delivery

About the Company 

Our client is a global alternative asset manager, and they are looking to hire a Manager, Solutions Delivery. 

About the Opportunity 

• The Manager, Solutions Delivery will review incoming internal technical solutions requests from business units to ensure sufficient requirements have been provided to develop a corresponding solution  

• The Manager will then build a solutions proposal document  

• The role is accountable for business requests ranging from creation of new print services, expansion of video conferencing rooms to the full IT buildout of a new office property and deployment of related business application and security cloud services  

• This position will collaborate closely with all global and regional TS project and operations teams, including Business Applications, End User services, Security and Enterprise Operations 

• The role will require extensive communication skills, client and business acumen, and a proactive mindset to deliver solutions within an SLA 

• The Manager will not hold profiles but have matrix ownership over cross functional resources and hold them accountable for their deliverables (much like a Project Manager would). There is also a reporting aspect to the position, providing weekly updates to the business, prioritizing proposals, removing barriers, etc. 

About You 

• 3-5+ years of experience in a similar solutions proposal coordination role, working with vendors suppliers and coordinating with internal teams 

• 7-10 in Technology Services overall 

• Strong understanding of technology fundamentals such as: 

• Cloud computing (public clouds ie Azure, AWS) 

• SaaS applications and related concepts 

• Platform development for Business applications and application integration 

• Networking and Unified Communications and Collaboration 

• Server technologies and management - Microsoft Server, Active Directory 

• Print services 

• Ability to review or gather sufficient business requirements and translate to technical solutions 

• Ability to assess quality and viability of solutions proposals put forward by SME's 

• Proficiency in full suite of Microsoft Office 365 products (SharePoint, Excel, PowerPoint, and Word) 

• Dashboarding and reporting skills necessary to produce GANTT charts or similar, to provide visibility to project timelines and resource availability 

• IT and Project Management related certifications such as ITIL Foundations, PMP, Certified Scrum Master desirable 

Salary Range 

$120,000/year 

How to Apply 

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.  

When referencing this job, quote # 314282 

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.