About the Company
Our client is a large international law firm and they are looking to hire an IT Systems Analyst.
About the Opportunity
This role will be assigned a portfolio of 5-6 internal enterprise applications which this person will 'own' from a support/change/project/config perspective
Any escalations from service desk regarding those apps will come to this person, and any changes the business wants to make will also come to this person (and he/she will work with the vendors to make the changes happen)
This person will be spending about 50% of their time on projects (eg changes/enhancements to the applications, upgrades, etc) - wearing a Business Analyst ‘hat’, understanding business requirements, conveying those to the vendors or other teams, then testing and making sure delivered results are what was originally requested
The other 50% will be spent on overall application support and integration, user training, etc. This person needs to be somewhat of a support generalist - having good infrastructure support background (eg desktop/server) as well as strong SQL (they will be moving data around, cleansing and manipulating data), and some development understanding (eg they will be involved in some automation/integration using Powershell, Power Platform, etc)
5+ years of progressive hands-on corporate infrastructure and application support experience (heavier on application support)
Experience 'owning' config/support/changes for enterprise applications - including gathering requirements and testing deliverables (UAT)
Experience with integration / automation using Powershell, MS Power Platform, .NET or similar
Strong SQL skills (experience working with data - cleansing, manipulation, uploads, data migration)
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.
When referencing this job, quote # 299858
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.