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IT / ERP Application Support Manager

Job Highlights
Direct Hire

About the Company   

Our client is one of Canada’s one of largest premium wine producer 


About the Opportunity 

  • They are a small IT team and Flavio – IT Director manages the entire division and he is trying to focus on the strategic role then the operations, hence they created a new role 

  • The expectation is to manage the application team in terms of providing daily operational support for over 500 employees 

  • In this role the focus is enterprise application which are around 30 to 35 in total 

  • However, in the future this role will grow and will also lead the infrastructure team. 

  • The current infra team in just 1 IT generalist and they have a external vendor LCM (providing level 1 / 2 /3) support. 

  • Manage the team with regards to incident management, dealing with vendors, Oracle Fusion cloud, AMS – Deloitte is the partner where they provide 2 and 3 level support and Oracle also provides support for customization 

  • The manager is responsible for working with vendors as they have multiple applications like Magento, Salesforce, LS Retail – Dynamic, Liquid management system, O365, VMWare for virtualization, ServiceNow for ticketing, health and safety software, Dayforce – Ceridian, EPM – part of Oracle footprint, RSS smart for lock controls at various properties and inventory management 

  • Looking to replace POS system and most likely LS Retail will go away 


About You 

  • Atleast 3 to 5 years of people management 

  • Min 5 years of exp with any ERP system focused on finance and order management modules 

  • Understanding of application integrations 

  • Knowledge of SQL queries 

  • Strong communication skills 

  • Ability to commute 2 days to office 


Bonus Items: 

  • Oracle Fusion 

  • POS 

  • Ecommerce 


Salary Range 



How to Apply 

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.  

When referencing this job, quote # 384119 


You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role. 

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IT / ERP Application Support Manager

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