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About the Opportunity
- Provides Level 1 helpdesk technical support/liaise with workforce (laptops, desktops, printers, etc.)
- Provides Level 1 support of communication systems (turbo sticks, cell and deskside phones)
- Resolve conflict and build trust
- Provide inventory management of all electronic equipment/devices
- Assist/Preform with providing employee set-up and training
- Will acquire in-depth knowledge of software (information management, document management, property management, finance, etc.)
- Completes data entry in a timely and accurate manner
- Completes essential job duties thoroughly in a timely manner as per established target dates
- Demonstrates independent problem solving skills
- Organizational skills including decision making, problem solving, negotiation, planning, ability to prioritize, etc.
- Remains current and informed regarding broader organizational information
- Knowledgeable and pursues resources available in the community applicable to p position
- Provides support to the IT team as needed
About You
- A post-secondary diploma/degree or certificate in Information Technology or related field or equivalent experience
- A minimum of 1-3 years full time relevant work experience in a data-rich IT environment
- Extremely curious, enjoys asking questions, and has a proven ability to come up with creative solutions to difficult problems- Demonstrated ability to apply time-management in a changing environment including effective conflict resolution
- Experience in a non-profit or charitable organization is appreciated
- In-depth knowledge of Microsoft environment
- Excellent analytical, interpersonal and communication skills
- Valid Ontario Driver's License (Class G or G2) and access to a reliable vehicle and Insurance
- Knowledge of share point is an asset
- Fluent in French is an asset
Salary
$50,000/year
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #28350.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
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