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Infrastructure Analyst (Closed)

Job Highlights

About the Opportunity

  • Provide second and third level support to their end users
  • Provide system and network support while ensuring that the user base also has the support that they require
  • Manage the Cisco, Firewall and Windows Systems infrastructure equipment while analyzing the hardware, software and problems reported on such equipment to ensure peak performance
  • Resolve any infrastructure incidents via the internal ticketing system with a focus on disruptions while adhering to the company’s IT Service Level Agreement
  • Responsible for LAN/WAN/WLAN/Servers infrastructure in a team setting
  • Setting up and monitoring server and network alerts to ensure prime health of the infrastructure
  • Work with the departments and teams to implement projects, complete tasks and fulfill plans to ensure timely and efficient enhancements and deployments
  • Support company projects, including design, development, documentation, analysis and testing of systems as required
  • Build strong relationships with business units across the organization to best meet company goals and objectives
  • Communicate with all levels of the business in a clear, concise manner at all times

About You

  • Bachelor’s Degree or Diploma in Computer Science or related field of study
  • 3+ years of experience supporting Server/LAN infrastructure
  • Experience with the day-to-day operations within a Microsoft Server OS environment
  • Experience supporting Active Directory
  • Strong understanding of complex IT Infrastructures again with a focus on Cisco, Firewalls and Windows Servers
  • Strong experience working with and supporting Cisco Switches and Firewalls
  • Strong experience with Active Directory to ensure that all user functionality and security is prioritized
  • Experiencer working with and supporting Office 365
  • Experience with MS Hyper-V and Resource allocation
  • Experience with SAN and resource allocation
  • Knowledge or Experience supporting SharePoint Server 2016
  • Experience working with, and maintaining Disaster Recovery solutions, Backup Solutions and High Availability solutions


How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #29305.


You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.