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About the Opportunity
- Classify, report, research and analyze claims
- Work with contacts in various internal/external departments
- For all deduction types, pursue recoverable dollars (chargebacks) and clear valid deductions in a timely manner
- Work with customer specific portals/forms to process disputed deductions
- Follow-up on claims to ensure recovery
- Communicate effectively to understand actionable items and meet all deadline commitments
- Maintain logs/notes for follow-up resolution of outstanding issues
- Take ownership of deduction tracker and work towards process improvements
- Manage electronic storage of backup documentation required for support of the deduction
- Maintain internal/external deduction reason code cross-reference tables
- Maintain/refresh reports and customer specific scorecards
- Lead internal deductions meetings
- Other duties as assigned
About You
- Bachelor's Degree in Accounting or a related field required
- Working towards CPA designation would be an asset
- 3-5 years' experience in deduction resolution and credit/collections in a business- to-business environment.
- Strong negotiation skills
- Strong analytical and mathematic skills
- Advanced knowledge of Excel
- Ability to handle a large volume of transactions efficiently
- Excellent verbal and written communication skills
- Ability to interact with all levels within the organization and communicate effectively in a variety of situations
- Ability to multi-task in a fast-paced environment
- Ability to work independently as well as in a team oriented environment
- Proven track record of maintaining strong client relations
Salary
$65,000 - $70,000/year
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #302263
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
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