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About the Opportunity
Concierge:- Respond courteously and professionally to all requests for internal services from our legal professionals, and follow up with them meticulously
- Purchase and make reservations for various requests (gifts, travel arrangements, booking hoteling space, reservations, appointment booking, etc.) and provide information in a clear and precise manner
- Provide high quality client service
- Master the database and knowledge base software (Desk Pro and Monday Board)
- Be on the lookout for new products/trends in order to make new suggestions (gifts, restaurants, events, etc.)
- Update the supplier knowledge base as required
- Propose initiatives to improve customer satisfaction
- Have a good knowledge of local restaurants, shops, events, attractions, etc
- Assist with boardroom set up/ cleanup and maintenance for meetings: coordinating catering, moving tables, lifting and stacking chairs
- Work closely with the director to keep the office supply and document center area tidy and stocked
- Responsible for the delivery and pick up of records file boxes and other deliveries to and from internal clients
- Keep printer stations stocked and tidy with paper and stationary
- General small office repair and maintenance and provide timely assistance when firm members have issues with premises-related problems
- Conduct periodic inspections of the premises to ensure all is in good condition
- Coordinate office moves and assign pass cards
- Act as the point of contact with building contracted services to resolve issues and follows-up as required to ensure problems are corrected
- Assists with special projects as assigned by the Director
- Performs related administrative, clerical and other duties as assigned
- Reception & AV back up coverage
- Certificate in administration, hospitality or college diploma in communication, customer service, or related field
- Have at least 1+ years of relevant experience
- Strong communication skills both orally and in writing
- Proficient in the use of Microsoft Office Suite including Word, Excel and Outlook
- High level of professionalism and desire to offer high quality customer service and a results-oriented approach
- Ability to manage multiple files and evolve in a fast-paced work environment
- Excellent organizational skills, ability to manage priorities and work extended hours
- Autonomous, positive attitude, and spirit of collaboration
$75,000-$85,000/year
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #369230.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.