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Collections Associate, Contract (Closed)

About The Opportunity 

• Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract 
• Receives payments and posts amount paid to customer account 
• Documents information about financial status of customer and status of collection efforts 
• Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records 
• Maintains clear documentation of customer contact through the collection or dispute process  
• Ensures timely follow-up of open disputes is completed in accordance with service level agreements 
• Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms 

About You 

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. 
• 2+ years in a collections position required 
• Excellent communication skills (English) 

Pay Rate 

Up to $23/hour 

How to Apply    

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #332181.   

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.