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Business Process Consultant - 18 Months

Job Highlights

                            
                            City
                            Toronto

                        
                        Type
                        Contract

                        
                        Hourly Rate
                        $45

About the Opportunity

Provides support to Finance Director and Manager through leading and facilitating teams through process improvement initiatives by coordinating stakeholders’ engagements, including agenda setting, chairing and scheduling of meetings
Learn existing processes in detail, map out the efficient and integrated business process by engaging key stakeholders and lead the implementation of process improvements, and facilitate resolution of process and system issues
Learn existing reports, evaluate the redundancies to determine efficiencies, recommend reporting strategy and lead implementation of new reports
Process improvement leadership using Lean process methodologies
Develop performance metrics, dashboards, internal reports and external reports with new initiatives.
Manage changing priorities to complete project delivery within defined timelines and develop appropriate performance metrics
Contribute to the ongoing development of appropriate project management work products that will shape decision-making by the executive team such as the Payment Cycle and Revenue Tracker tool
Participate in processes as needed to understand and influence process change
Monitor and report on progress, problems and solutions of the project to all stakeholders and escalate issues as appropriate
Identify opportunities for business/operational improvement and ensures new process are streamlined and standardized
Draft and refine various policy documents including briefing notes, toolkits and guidelines
Accountable for the development and oversight of workplan activities and delivery of innovative presentations and proposals to all levels of the organization
Engage and communicate with stakeholders on an ongoing basis and ensure changing resource and project requirements are met and understood
Build consensus, negotiate and lead project team members drawn from across functional organizational lines
Coordinate activities with external vendors, consultants and internal teams for successful and timely completion of deliverables
Effectively manage risk by minimizing threats and maximizing opportunities within the project
Provide ongoing education to staff and stakeholders as it relates to complex workflows

About You

Successful completion of either a university degree or college diploma in business or Accounting
Minimum 3-5 years of experience in project management in NPO or insurance environments is an asset
Project Management/ Business Analysis/ Lean/Sigma certification is an asset (e.g. CAPM)
Previous experience running multiple concurrent projects tackling challenges with a high level of ambiguity
Experience in Change Management and certification is an asset
Demonstrated expertise in stakeholder engagement and management at all levels
Proven experience in providing service to internal stakeholders to achieve successful project outcomes and strong interpersonal relationship building skills to work with diverse set of abilities in a complex, multi-stakeholder environment
Strong leadership skills including communication and confidence in giving their opinion, interpersonal relationship building skills to work with diverse set of abilities in a complex, multi-stakeholder environment
Demonstrated capability for problem solving, decision-making, and sound judgment
Strong professional presence and ability to uphold U’s standards of business and personal conduct
Understanding of project delivery and acceptance processes within a fast-paced professional services environment, ideally with experience in a hospital or finance setting
Superior analytical and problem-solving abilities
Excellent oral and written communication skills
Self-motivated and self-sufficient
A can-do attitude and willingness to go the extra mile when required
Experience user of MS Office software (Word, Excel, Visio, and PowerPoint)

Pay Rate
$45/hour

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #364464.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.