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Business Planning Analyst - 6 Month Contract to Permanent

Job Highlights


Reporting to the Matter Management Process Owner, the Matter Management Lead is a Global position and will focus on three key areas:

  • Maintenance, governance and support for the current solution
  • Assisting with the design and enhancement of the product for wider release across all regions
  • Advising on best practices for running a matter effectively and profitably as the product stabilizes. You will be the subject matter expert for the SAP tool and first point of contact for users across all regions.

About the Opportunity

  • Manage the existing governance model that relates to the creation of new phase sets, phase codes and task codes, while recommending and promoting best practice usage of global templates
  • Maintain the internal collaboration site for Matter Management, including content and user access
  • Support break/fix for the existing release and enhancement processes for Matter Management (MM) work stream. This includes: reviewing incident tickets logged by users, running test scenarios and preparing supporting documentation for third parties to resolve and re-testing and notifying end users of the incident outcome
  • Manage the process for product enhancements involving: strategic review and preparation of Business Requirements Documents (BRDs); liaising with key stakeholders within the business, and organizing development, testing and deployment
  • Liaise with other CoE workstreams in relation to pricing, rates, personnel administration, and Business Information (reporting)
  • Assist in preparing the AMS support model documentation and hand-over materials for the current product release (from January 2019) and for subsequent releases
  • Participate in the continued design and enhancement of the product; liaising closely with external developers and key internal stakeholders; assist with documentation, coordinate testing, and training materials
  • Assist with the planned release of the Matter Management tool, from establishing a pilot group, coordinating training and user feedback, and implementing a roll-out across regions
  • Be conversant with the principles of the matter lifecycle from scoping, workflow approval, monitoring and reporting to post-transaction analysis and assessment; provide advice on best practices in managing a matter effectively and profitably
  • Understand the drivers of matter profitability and assist with the communication and socialization of reports and comparative benchmarks
  • Other activities as directed by the Matter Management Process Owner or Director of CoE

About You

  • Bachelor Degree in Finance, Business Management or a related field is required
  • 2 - 4 years of relevant work experience
  • Experience within the legal or professional services industry is an asset
  • Project Management or Project Administration experience is an asset
  • Strong analytical and problem-solving skills
  • Effective communication skills and demonstrated ability in liaising directly with key internal stakeholders and suppliers
  • Ability to interpret and assist in drafting commercial requirements/design documents
  • A team player with the proven ability to influence and motivate
  • Achievement oriented; must be able to juggle multiple tasks, tight deadlines and changing priorities
  • Flexibility to accommodate differing time zones and some travel is required

Pay Rate

$30 - $37/hour

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #24413.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Job Application for
Business Planning Analyst - 6 Month Contract to Permanent

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