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About the Opportunity 

Our client’s Treasury Operations team is recruiting a Senior Business Analyst to support the execution of NA Treasury Operations initiatives that will help drive NA Treasury Operations’ transformation. Under the guidance of the Director, Treasury Operations, this role will be responsible for business process re-engineering, process automation, system implementation and enhancements. This role requires strong communication and presentation skills, ability to solve real business problems creatively, strong analytical skills, global mindset, strategic thinking and in-depth Treasury Operations and Banking knowledge. 

• Lead Business Consultant on large transformational initiatives that involve system and process changes 
• Document business process and controls 
• Write business requirements and specifications 
• Configure system set ups 
• Lead and oversee test planning and execution 
• Provide change management support for process re-design, user training and post-implementation warranty support and troubleshooting 
• Produce quality documents including business processes and controls, requirements, specifications, test plans, user guides, and training materials 
• Manage and ensure alignment of the various business analysis / system analysis components of complex projects 
• Proactively interact and communicate with internal and external stakeholders (Operations, IT, Business units, Banks, Third Party Vendors) and build productive working relationships with key business partners 
• Ask questions to understand our business drivers, rationalize existing process, refine scope, manage operational risk and ensure focus on right priorities within our capabilities 
• Lead effective meetings to facilitate decision making 
• Manager users’ expectations and stakeholder partnership 
• Critically evaluate information gathered from multiple sources and reconcile conflicts, effectively communicate information gathered/complex ideas to stakeholders 
• Define and analyze operational problems, identify risks and recommend options based on data-driven assessments 
• Assess impacts of system/process changes to upstream and downstream processes 
• Build and deliver concise and effective presentations to communicate complex ideas in easy-to-understand way to different audiences 
• Proactively research on best practice, look for opportunities to leverage tools and technologies to implement business solutions to improve processes and controls 
• Support business stakeholders and peers in project delivery to achieve strategic and benefit goals 
• Support project prioritization, resource estimation and scheduling 
• Contribute to business case and project financials 
• Conduct cost-benefit analysis 
• Develop and implement metrics to support reporting and measuring success 
• Promote continuous learning of skills and tools to the team 

About You 

• 5+ years of progressive business analysis experience delivering complex projects involving system implementation and business process re-engineering / automation 
• Strong problem-solving, organizational and analytical skills 
• Able to quickly learn complex concepts, processes, systems and technologies via self-directed investigation, and understand the dependencies between data, systems and processes 
• Experience with working with ERP vendor systems 
• Work experience in the areas of Treasury Operations, Cash Management, Payments or Accounting 
• Experience in complex business process mapping 
• Experience in data mapping / analysis 
• Demonstrated proficiency in MS Office Suite including Word, Excel, PowerPoint and Visio 
• Strong attention to detail with the ability to understand end-to-end processes 
• Strong communication and presentation skills, including presenting in large group settings and to senior management, ability to influence stakeholders and drive decision making 
• Able to effectively articulate complex problems and concepts in an easy-to-understand way 
• Professional designation / certification in Treasury, Accounting, Project Management, Business Analyst, Process Improvement 
• Experience with Power BI, and other data analytics software 
• Experience with payment file formats including XML and SWIFT ISO20022 file formats 
• Experience with test automation tools 
• Capacity for constant learning, remaining open to change and continuous improvement 
• Able and willing to step into tasks outside of his/her role if and when needed 
• Good business judgment with the ability to juggle changing priorities to meet obligations 
• Comfortable with ambiguity; able to establish course of action in environment of conflicting priorities 
• Project a positive high-energy attitude and establish harmonious working relationships with team members, internal and external stakeholders 
• Flexibility to accommodate global schedules working with people in multiple locations and time-zones 

Pay Rate 

$45/hour  

How to Apply 

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #303390. 

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.