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Bilingual Credit and Collections Analyst (Closed)

Job Highlights

                            
                            City
                            Mississauga

                        
                        Type
                        Direct Hire

                        
                        Salary
                        $80,000

About the Opportunity

Make daily collection calls/emails to customers in a professional manner while keeping & improving customer relations
Monitor aging reports and deal with customers promptly to ensure DSO target is achieved
Process Credit applications by obtaining bureau reports, trades & bank references and assign appropriate credit limits & determine any risk factors
Prepare templates and follow up with the CMDM team to make sure account is properly set up in the system
Document all collection activities, issues, & disputes in Diary
Review credit limit of existing customers & notify the credit manager of any changes or patterns that indicate a red flag
Release orders of overdue accounts & make sure the CSSR team & Account Managers are notified before a customer is put on hold
Communicate effectively to all stakeholders to resolve disputes and reconcile accounts
Prepare reports, keep documentation for audit purposes, & assist in any ad hoc projects as requested
Process Credit Card payments, make payment arrangements, and ensure that all delinquent customers are sent to a 3^rd party collection agency
Other duties as assigned by the Manager
We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first

About You

Minimum of 5 years of commercial credit & collection experience
Strong accounting & finance knowledge
Certified Credit Professional Designation or working towards the final stage of the CCP of the Credit Institute of Canada
Bilingual in French and English
Strong inter-personal skills
Exceptional communication skills, both written and verbal
Self-motivated achiever with keen analytical and problem-solving skills
Team player with excellent communication & negotiation skills
Proficient in MS Office, Excel, Word, Outlook & PowerPoint
Experience working with SAP would be considered an asset
Strong knowledge in interpreting bureau reports, financial statement analysis & dispute resolutions
Excellent customer service & organizational skills

Salary
$80,000/year

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #350326

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.