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Bilingual Credit and Collections Analyst (Closed)

Job Highlights
Direct Hire
About the Opportunity
  • Make daily collection calls/emails to customers in a professional manner while keeping & improving customer relations
  • Monitor aging reports and deal with customers promptly to ensure DSO target is achieved
  • Process Credit applications by obtaining bureau reports, trades & bank references and assign appropriate credit limits & determine any risk factors
  • Prepare templates and follow up with the CMDM team to make sure account is properly set up in the system
  • Document all collection activities, issues, & disputes in Diary
  • Review credit limit of existing customers & notify the credit manager of any changes or patterns that indicate a red flag
  • Release orders of overdue accounts & make sure the CSSR team & Account Managers are notified before a customer is put on hold
  • Communicate effectively to all stakeholders to resolve disputes and reconcile accounts
  • Prepare reports, keep documentation for audit purposes, & assist in any ad hoc projects as requested 
  • Process Credit Card payments, make payment arrangements, and ensure that all delinquent customers are sent to a 3rd party collection agency
  • Other duties as assigned by the Manager
  • We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first
About You
  • Minimum of 5 years of commercial credit & collection experience
  • Strong accounting & finance knowledge
  • Certified Credit Professional Designation or working towards the final stage of the CCP of the Credit Institute of Canada
  • Bilingual in French and English
  • Strong inter-personal skills
  • Exceptional communication skills, both written and verbal
  • Self-motivated achiever with keen analytical and problem-solving skills
  • Team player with excellent communication & negotiation skills
  • Proficient in MS Office, Excel, Word, Outlook & PowerPoint
  • Experience working with SAP would be considered an asset
  • Strong knowledge in interpreting bureau reports, financial statement analysis & dispute resolutions
  • Excellent customer service & organizational skills

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #350326

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

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