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About the Opportunity
- Identify potential losses early and acts on them with a sense of urgency, while controlling repossessions
- Negotiate total losses
- Follow up on escalated and cancelled insurance accounts
- Recommend to Supervisor, the repossession for delinquent accounts when all methods for collection have been exhausted to minimize loss ratios and repossessions to meet objectives
- Handle repossession disposal when appropriate maintaining delinquent accounts as per delinquency objectives
- Prepare and send all necessary paperwork and legal documentation to customer
- Respond to customer requests with a Customer First approach
- Complete other departmental duties as required
- Maintain customer contact notes in the Host system in accordance with company standards
About You
- 1+ years of Accounts Receivable or customer service experience
- Bilingual
- Personable, excellent communication skills
- Understanding of B2C collections is an asset
Pay Rate
$19 - $22/hour
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #26278.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
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