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Bilingual AR Clerk (Closed)

About the Opportunity

• Provide prompt, accurate, and friendly customer service to our brokers and insureds
• Responding to general billing inquiries
• Review policy status
• Update banking details
• Review & amend payment schedules
• Process credit card payments and apply them to the policy administration system
• Ability to manage large number of incoming calls
• Handle and resolve customer complaints in a professional manner
• Keep detailed records of customer interactions in policy administration system
• Adhere to set communication procedures, guidelines and policies
• Competitive total compensation and benefits package
• Annual shared success program based on performance
• Annual merit increases based on performance
• Registered Retirement Savings Plan with a matching contribution component
• Complimentary CAA Membership

About You

• 1-3 years' experience in Call Centre environment and/or Accounts Receivable
• Post-secondary education in a related field preferred
• Fluency in oral and written French is required
• Strong knowledge in MS Office skills -particularly Excel
• Strong problem solving skills, math skills; demonstrated logic and accuracy
• Good customer service skills.
• Ability to multi-task

Salary

$40,000 - $55,000/year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #284234

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role