Search Jobs

Administrative Assistant, Contract (Closed)

The Service Administrator’s role involves providing administrative support to the Service Department.

About the Opportunity   

• Process materials upload in system 
• Process work orders for leak calls from client, via phone and emails in system for Service, Production and Waterproofing accurately and efficiently 
• Create all work orders in Jonas (Dispatcher portal) – Service, Production and Waterproofing 
• Process service reports (Findings) for Clients (Portal) using Barg 
• Payroll duties (balancing all hours for each service technician) to be submitted to Payroll Department for weekly payment, transfer hours) 
• Edit existing work order prior to reporting (spell check, ensure manual entries for materials is completed and additional charges i.e., equipment charges etc.) 
• Setting up new accounts once it is credit checked and approved by Finance (credit check forms) 
• Review daily service leak reports with findings and record on our work orders in Jonas and report to customer accompanying photos - invoicing. 
• Follow up with Manager, Site Supervisors, Estimators and Roofers for any issues with work that was performed at site. 
• Sort and file all completed invoices according to work order numbers. Box older or completed work orders/quoted work to be placed in storage for auditing purposes 
• Follow up with Manager, Estimator for any quote requests for permanent work from the Clients. 
• Follow up on customer’s general inquiries for service  
• Assist in checking outstanding service orders that have been costed but not billed 
• Other administration duties as required. 

About You   

• Previous administration work within an office setting Experience using Microsoft (Office, Outlook, Internet), ERP System and Adobe applications. 
• Well versed in managing a multiple line VOIP phone system as well as handling multiple incoming calls and waiting lines. 
• Attention to detail when inputting information – addresses and description. 

Pay Rate 

$23 - $24/hour 

How to Apply     

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #340157.   

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.