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About the Opportunity
- Running process including collection calls and/or written correspondence soliciting payment of overdue customer balances
- Provide excellent & considerate customer service when communicating to external clients
- Resolve collection issues, reconcile customer accounts, identify required account adjustments, resolve client discrepancies and short payments
- Liaise with internal client groups when necessary to accelerate the collection process; build productive relationships with sales and customer service managers
- Complete regular AR and cash collections reporting
- Provide monthly recommendations for doubtful account provisions
- Process customer cash receipts
- Register company on various vendor management tools
- Accountable for reducing delinquency and maintaining target DSO’s
- 1+ years of accounts receivable/collections experience
- Knowledge of billing and collections procedures
- Intermediate Excel skills
- Strong attention to detail, goal-oriented
- Excellent written and verbal communication skills
- Ability to work independently and with a team in a rapidly changing environment with an emphasis on accuracy and timeliness
- Ability to prioritize and manage multiple responsibilities
Hourly Rate
$23 - $25/hour
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #386138.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
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